Shipping policy
At I Support LGBT, we work hard to get your order to you as quickly and reliably as possible. Please review the information below regarding order processing, shipping timelines, and delivery expectations.
Order Processing Time
All orders are processed within 3–5 business days (Monday–Friday, excluding holidays).
During periods of high demand, holidays, or promotional events, processing times may take slightly longer. You will receive a confirmation email once your order has been shipped.
Estimated Delivery Time
Once your order has shipped, estimated delivery time is typically:
3–7 business days
Please note that delivery times may vary depending on your location, carrier delays, weather conditions, customs processing (if applicable), or other unforeseen circumstances.
Total Estimated Delivery Timeline
For most orders, the total estimated timeline is:
Processing: 3–5 business days
Delivery once shipped: 3–7 business days
Total estimated delivery: 6–12 business days
While many orders arrive sooner, delivery estimates are not guaranteed.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your delivery status.
Please allow up to 48 hours for tracking updates to appear after shipment confirmation.
International Fulfillment & Delivery
Some products may ship from our international fulfillment partners depending on product availability and warehouse location.
Items ship from international fulfilment partners. Delivery times may vary.
International shipments may occasionally experience delays due to customs processing, local carrier operations, weather conditions, or other logistics factors outside our control.
We appreciate your patience and understanding.
Incorrect Address Information
Please double-check your shipping address at checkout.
If an incorrect or incomplete address is entered, this may result in delays, returned shipments, or failed delivery. If you notice an error after placing your order, please contact us as soon as possible at info@isupportlgbt.org